ResFacPoll

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SURA, in partnership with the City of Newport News, constructed the Residence Facility on its property adjacent to the Jefferson Lab campus. First open in 1990 and with a major extension in 1996, the SURA Residence Facility is comprised of 42 guest rooms and common areas including registration/lobby area, kitchen/dining area, great room, exercise room, and guest laundry.

In its efforts to ensure that the Facility is operated to a standard that is aligned with, supports and complements the Jefferson Lab mission and infrastructure, SURA is considering making major renovations and modernizing the facility infrastructure. We welcome your comments and observations about our management and operation of the Residence Facility.

1. Are these accommodations important to you (even if room rates were increased)? a. Safes in rooms ..................................................................................................Yes___ No___ b. Microwaves in rooms ......................................................................................Yes___ No___ c. Refrigerators in rooms .....................................................................................Yes___ No___ d. Coffee/tea service in rooms .............................................................................Yes___ No___ e. Daily continental breakfast ..............................................................................Yes___ No___ f. Upgraded cable service ....................................................................................Yes___ No___ g. Others: _____________________________________________________ ____________________________________________________________ ____________________________________________________________

2. Are these common area accommodations important to you? a. Laundry area (washer/dryer) ............................................................................Yes___ No___ b. Outdoor grill and utensils ................................................................................Yes___ No___ c. Movie DVD’s, books .......................................................................................Yes___ No___ d. Business area (public computer, printer, copier) .............................................Yes___ No___ e. Exercise room ..................................................................................................Yes___ No___ If yes, what pieces of equipment would you use? _____________________ ____________________________________________________________ ____________________________________________________________


3. Have you been a Residence Facility guest in the past? .....................................................Yes___ No___ a. If Yes, have you used the Facility in the past 5 years? Yes___ No___ b. If Yes, what is the most important reason for your (or your sponsor) choosing the Residence Facility? (Example: room rates, proximity, service quality, availability, etc.) ________________________________________ ____________________________________________________________ c. If you have had an opportunity to stay at the Residence Facility and chose not to, please let us know why. ___________________________________ ____________________________________________________________


Thank you for taking the time to help us serve you better. Name and home institution (Optional) ______________________________________________________________ Email address (Optional) ________________________________________________________________________